Note: When installing your email signature in Roundcube, you need to use the HTML source code of the email signature.
Step 1:
Open your browser and log in to Roundcube Webmail. At the top right, click the Settings button.
Step 2:
On the left, click Identities, and then from the middle, select your identity.
Step 3:
At the bottom, make sure the HTML signature checkbox is ticked and then click the source code button.
Step 4:
When the source code window opens, paste your email signature source code into the text box provided and click Ok. Then click Save.
Step 5:
Go back into Settings > Preferences > Composing Messages. Under the Compose HTML messages section, make sure “Always” is selected. Click Save.
Step 6:
Your new email signature is now installed! Test it out by composing a new email to make sure it looks correct.
Hi I use roundcube for my work email. I’ve created a html email signature that is great apart from the following issues;
my text colour is changing to black
the social media buttons don’t click on and open automatically, I must right click and open link in new page. ( I did shorten my links using bit.ly)
any help would be much appreciated.
thanks
Hi Jenny,
That is strange and I don’t believe it should be happening unless there has been a change to Roundcube. Are you able to email us a couple of screenshots of the problem to support@gimm.io and we will jump onto it and take a look for you? In regards to the social links, a lot of email clients don’t allow you to open links directly by clicking on them. Usually, you have to hold down CTRL + click on the link. Not sure if that will be the problem here, but worth a try.
Speak soon!
Hi i would like to know how to insert a picture for creating a signature?
Hi Benjamin,
You can create an HTML email signature using our email signature generator from here: https://gimm.io/en_US/email-signature-generator
I have used Gimmeo to create my signature – but when I copy it – and put it into RoundCube – I only see text?
Hi Jenny,
It sounds as if your Roundcube is displaying the HTML signature in plain text format. Did you tick the “HTML Signature” box below the signature when installing it? Also, you will need to go into Settings > Preferences > Compose HTML messages > set to ‘Always’ then ‘Save’. This will make the HTML signature display when composing a new email.
For some reason my logo which was saved in the signature( Roundcube) is not displaying in the sent email, only the company information shows up but not the logo. Any advice on that Regards
Hi Jay,
It sounds like the email is being sent it plain text format. When you look at the email (sent to yourself) can you see a logo in there? Or is it only in the sent items that you cannot see the logo? Please check this setting: Go into Settings > Preferences > Compose HTML messages > set to ‘Always’ then ‘Save’. This will make the HTML signature display when composing a new email.
Hi, I have setup a signature in roundcube and all good except that the line spacing between the lines of text in the signature are very wide. I can’t seem to see how to adjust it so that it looks like single spacing. Help!
Thanks.
Hi Shelley,
Feel free to send us an email to support@gimm.io describing the issue with some screenshots, and we will take a look for you. Also, please let us know your account email address so we can check the signature on our end too.